Sue has been involved in the Spa world for most of her professional life.  She is recognised as a spa guru of international repute and her instinctive, creative flair combines with over thirty years experience of all parts of the 5-star spa industry globally, including concept, design, operations and the ongoing development of spa treatments and product.  The result is ESPA, the world's leading total spa company that encompasses an extensive natural and organic product range, innovative and effective treatments, unsurpassed post-graduate therapist training and a world-renowned spa design and management division.

Sue has been responsible for creating outstanding award-winning lifestyle spas for 5-star clients; recent projects include The Peninsula Hong Kong, The Peninsula Bangkok, five Mandarin Oriental Hotels ranging from London and Miami to New York; Four Seasons projects from Hampshire England to Baltimore in the US; Sol Kerzner's One&Only Maldives at Reethi Rah; The Metropole Monte Carlo; Castello del Nero; Victoria Jungfrau, Switzerland and many more.

Susan's modus operandi is holistic in the true sense of the word and is fuelled by insatiable curiosity and an open mind.